Microsoft 365 Intelligent Order Management

Meet your growing digital commerce needs and scale easily while supporting the latest fulfillment methods.

Adapt quickly and fulfill efficiently

Automate and optimize fulfillment using AI and real-time inventory, proactively overcome disruptions by reconfiguring order flows, and rapidly scale with prebuilt connectors.
Features

Automate and optimize fulfillment

Use rule-based fulfillment orchestration, with real-time inventory and AI, to optimize order flows with effective exception handling.

Manage the entire order lifecycle

Gain real-time insights into every order, from intake to delivery, using customizable integrated dashboards.

Adapt Quickly to changing business model

Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.

Get up and running quickly

Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.

Enhance your costumer's experience

Increase customer satisfaction by providing greater flexibility, improved transparency, and on-time delivery every time.